Code of Ethics

QN Maroc expects all Distributors to uphold the principles of fairness, honesty and integrity in all their dealings and activities as Distributors.

This Code of Ethics, which explains proper conduct of business, forms part of the QN Maroc Policies & Procedures and all other regulations and agreements currently in place, which bind every Distributor. Any serious breach of the Code, Policies & Procedures, regulations and agreements in place will involve action(s) being taken by QN Maroc in accordance with the QN Maroc Policies & Procedures.

It is a mandatory requirement that Distributors comply with the Code of Ethics at all times.

 

Part A: CONDUCT

1. DEALING WITH THE GENERAL PUBLIC

1.1 Contact & Communications

A Distributor:

1. will at all times, when contacting anyone either from a telephone list or by other means, respect the privacy and wishes of the person contacted;
2. will never engage in objectionable, abusive, unfair or aggressive conduct when contacting or dealing with any other person in relation to QN Maroc or the opportunities provided;
3. will offer the opportunities of, and association with QN Maroc, on its merits without exaggeration, concealment, curiosity or misrepresentation;
4. will ensure they maintain their personal presentation in dress, language and documentation to the highest possible standard;
5. will observe the provisions of the law and good manners regarding times and days when making the call and appointments.

1.2 Presenting Opportunity

A Distributor presenting the Business Plan at any time, conducting a Training Event or Seminar or QN Maroc Distributor Meeting will

1. not falsely represent to any person any details regarding the financial rewards available under the QN Maroc Plan;
2. not make any false or misleading representations about the features of QN Maroc’s products, services and programs, including as to their standard, quality, value, characteristics, accessories, uses for a particular purpose, merchantability or benefits;
3. not make any false or misleading representations about the price of QN Maroc products or services
4. not engage in conduct that is liable to mislead anyone as to the nature, manufacturing process, characteristics, suitability for purpose or quality of any QN Maroc products or services;
5. not make any false or misleading representations concerning the need by anyone for goods or services;
6. make it thoroughly clear to any person to whom the Distributor discusses the opportunity that financial rewards to Distributors are based on an Distributor’s individual performance;
7. use official literature as approved by QN Maroc including forms, scripts and other tools.

1.3 Conducting Business

A Distributor must not at any time:

1. Take advantage of another person’s disabilities or weaknesses, such as illness, age, infirmity, lack of education or unfamiliarity with language;
2. Actively solicit or demand orders for QN Maroc products by anything other than an offer to collate any order a Distributor wishes to make, including by the use of physical force, undue harassment or coercion;
3. Refuse to identify themselves when requested to do so;
4. Registering minors or anyone else without legal capacity;
5. Presenting QN Maroc business as an investment and/or a ‘get-rich-quick’ scheme;
6. Cheating/scamming/swindling others;
7. Providing false information or making false statements about the registration process or compensation plan;
8. Establishing a Distributor office in violation of any laws, rules and regulations or QN Maroc’s rules;
9. Abusing QN Maroc by pretending to be an authorized person or an employee of QN Maroc or bringing QN Maroc into any form of disrepute.

1.4 Explaining the Business Plan

When presenting or discussing the QN Maroc Business Plan and the Benefits which might be available, a Distributor must generally rely for reference on QN Maroc literature and observe the following regarding the contents of the Business Plan:

1. If predictions as to profitability are made, they should reflect what an average person carrying on the Business would achieve under normal circumstances;
2. If any estimates of profits are made, the assumptions on which they are based should be clearly stated;
3. Where there is no previous experience on which to base expectations as to profitability, this should be stated when making the representation.

When presenting or discussing the QN Maroc Business Plan, Distributor must not make false representations concerning:

1. Any risks likely to be associated with carrying on the Business;
2. The amount of time the average person would have to devote to carrying on the Business;
3. The annual expenditure and the annual gross income which the average person carrying on the Business might expect and the method of calculating those figures.

 

Part B:  OBLIGATIONS

2. GENERAL OBLIGATIONS

2.1 Authorisation Limit

Authorization of a Distributor is limited. They shall refer any matter pertaining to QN Maroc to the designated Company Distributor. Distributor shall not interfere in any decision-making process without prior written approval from the Company Distributor.

2.2 Poaching Independent Distributors

QN Maroc does not condone the intentional poaching of other competitors’ distributors or Distributors from another line of referralship within the QN Maroc Business.

3.USE OF QN Maroc PROPERTY

As trademarks, logos and service marks are registered and owned by QN Maroc and/or its affiliates, all written materials are the copyright of QN Maroc. The use of trademarks, logos or service marks or the publication of copyright materials may only be undertaken with the written authorization from QN Maroc and not otherwise.

4. PRODUCT CLAIMS

QN Maroc publishes detailed data about its products which is verifiable, accurate and complete. Distributor must not make claims about any QN Maroc products or services unless they are sourced from appropriate official QN Maroc literature and accurately reflect the information contained in the appropriate literature.

5. OBLIGATIONS OF INDEPENDENT DISTRIBUTOR

5.1 Promote Ethical Business Practice

A Distributor will:

1.Ensure the Distributors in his/her group are aware of this Code and at all times carry out their Business relationships either within the group or with Distributors of the public in a lawful manner, with courtesy and integrity, and in accordance with this Code;
2.Ensure they remain well informed regarding laws applicable to the Business and duties of a distributor including other essential facts and public policies or regulations which may affect such Business and duties;
3.Keep confidential and not unethically use information that may be of detriment to another Distributor’s Business.

5.2 QN Maroc's Obligations

QN Maroc will ensure that:

1.Its employees will at all times act in a manner which does not conflict with the best legitimate interests of a Distributor and carry out duties in accordance with professional courtesy and integrity;
2. Distributors are kept well informed regarding laws applicable to the Business and duties of Distributors and other essential facts and public policies which affect such Business and duties and will comply with all the requirements thereof;
3.Full cooperation of its employees is given to Distributors with respect to advising them about matters which affect them;
4.It acts in the Distributors’ legitimate interest to the best of its abilities.

 

Part C: APPLICATIONS

6. APPLICATION OF THE CODE OF ETHICS

QN Maroc and a Distributor will accept the Code of Ethics entirely and observe its provisions.

6.1 Compliance
QN Maroc and a Distributor will ensure full compliance of the Code:

1. In QN Maroc's case by Directors, Executives and all other employees;
2. In the Distributor’s case by the Distributor and their Downlines.

6.2 Administration
QN Maroc will administer its dealings with Distributors in a manner that is conducive to compliance of the Code of Ethics.

7. ETHICAL CONTACT

Distributors must not:

1. Tout for or on behalf of another MLM Company or Direct Selling Company;
2. Divulge confidential information to unauthorized persons or for unauthorized or unethical purposes;
3. Discuss financial aspects of other Distributors’ Businesses;
4. Encourage another Distributor to change line of referralship;
5. Engage in Cross Lining or Poaching;
6. Encourage or induce any other person to engage in Cross Lining or Poaching;
7. Use QN Maroc’s sponsored Functions, Literatures or CDs to support Cross Lining or Poaching.

 

8. POTENTIAL DISTRIBUTOR ASSISTANCE

A Distributor, either with or without an Upline’s assistance, must at all times complete all relevant parts of an Application in the presence of the Prospect.

8.1 Explanation to Prospect

A Sponsor or Upline must explain to the Prospect, and complete in their presence, the details of the Application Forms so that the Prospect comprehends that they are personally introduced by the Upline or Referrer.

8.2 Application Subject to Acceptance

The Application Form is subject to QN Maroc’s discretion in accepting it as a valid application and making the appointment of that person as a Distributor.

9. COMPLAINTS

If a Distributor becomes aware of a breach of this Code, and wishes to proceed to lodge a complaint, the complaint should be made in writing in accordance to QN Maroc Policies & Procedures.

 

Part D: “I AM COMMITTED TO MY SUCCESS”

 

“Good Business ethics starts with ME, the Leader. As a QN Maroc Distributor, I wil…

 

• Be honest and fair in my dealings with QN Maroc;

• Perform all my professional activities in a manner that will enhance my reputation and the positive reputation established by QN Maroc;

• Present the Compensation Plan accurately and honestly, clearly portraying the level of effort required to achieve success;

• Present realistic income possibilities only, and solely in relation to the appropriate effort involved;

• Present the benefits and information of the business as stated in the Company’s official literature and from my own personal experiences;

• Accept and carry out to my best effort all duties expected of a Distributor and Referrer, including training and supporting the Downlines in my organization;

• Abide by all Policies & Procedures that are applicable to the operation of my business;

• Strive to ensure that my Downlines are satisfied with my service and leadership;

• Answer the questions and queries of prospects and Downlines fairly and honestly;

• Refer only those people that I have developed as my own Downlines and/or business prospects;

• Always encourage prospect(s) developed by their initial referrers to be referred by them as well;

• Be clear that QN Maroc is a network marketing opportunity in which my income is related to my marketing and leadership skills as well as my own personal efforts;

• Treat all prospects, Downlines and associates with respect, goodwill and professional courtesy;

• Not entice Downlines from outside my Line of Referralship to sign under my organization;

• Not misrepresent the QN Maroc business in any way;

• Not use any advertising that I know may be false or misleading;

• Be fair and just to my Downlines and associates, and not engage in practices that may reflect unfavorably on myself, my organization, the Company, and/or the industry;

• Conduct myself in such a manner as to reflect only the highest standard of integrity, frankness and responsibility because I recognize that my actions as a Distributor with QN Maroc have far-reaching effects;

• Use the information contained in QN Maroc website for my personal, non-commercial use only;

• Not create any unapproved or illegal websites, which may tarnish the image of QN Maroc..

 

 

This is my pledge and commitment to myself, my network, and my Company.”